Introduction
Welcome to Hayala, the store for cardamom, saffron and spices. These terms and conditions apply to the website and to all its sections, branches and affiliated websites that refer to these terms and conditions.
By visiting the store to shop, the shopper acknowledges agreement to the current terms and conditions. If you do not agree to them, you must not use this website. The website operators reserve the right to change, modify, add to or remove parts of the terms of use and conditions at any time. Changes take effect when they are published on the website without prior notice. Please review the terms of use and conditions regularly for any updates. Your continued use of the website after changes to these terms and conditions are published constitutes your full acceptance of those changes.
Using the online store
When visiting this store, you must be at least 18 years old, or visit the store under the supervision of a parent or legal guardian.
We grant you a non-transferable, non-revocable permission to use the store under the specified terms and conditions. The purpose of this permission is to shop for personal goods sold in this store. Use for commercial purposes or on behalf of any third party is prohibited, except as we have clearly and transparently allowed in advance. Any breach of these terms and conditions leads to the immediate cancellation of the permission granted in this paragraph without prior notice to you.
The content shown on this website is displayed for commercial purposes only. Product descriptions expressed in this store are ours. Comments or opinions in this store belong to the people who wrote the comment or review, and do not necessarily reflect our views.
Some services and related features that may be available in the store require registration. By choosing to register for any of these services or features, you agree to provide accurate and current information about yourself and to update it in a timely manner if any changes occur. Each user of the store is solely responsible for keeping passwords and other account identification methods properly secure. The account holder bears full responsibility for all activities that occur using their password or account. In addition, you must notify us of any unauthorized use of your password or account. The store is not liable in any case, directly or indirectly or in any form, for any loss or damage of any kind that may result from your failure to comply with these guidelines.
During registration, the customer agrees to receive promotional emails from the store. You can later cancel this option and stop receiving promotional emails by contacting us or by clicking the link at the bottom of any promotional email.
User contributions
All your contributions to the store and everything you submit to us, including but not limited to questions, criticisms, comments and suggestions (together, the "Contributions"), become our sole and exclusive property and in no case remain yours. In addition to the rights that apply to any type of contribution, by sharing your comments or criticisms on the website you also grant us the right to use the name you display that is directly linked to that criticism, comment or other content. You may not use a fake email address, claim to be someone else, or try to mislead us or any third party regarding the authenticity and reliability of any contribution. We may delete or edit any contribution, but we are not obliged to do so.
Order approval and price details
Please note that in some cases an order may not be approved for various reasons. The website operators reserve the right to refuse or cancel any order for any reason at any time. Before we approve an order, we may ask you for additional information or data to verify something, including but not limited to your phone number and address.
We strive to provide the most accurate pricing information to all users who visit the website. However, errors may occasionally occur, such as cases where a product price is not set correctly in the store. Therefore, we reserve the right to refuse or cancel any order and to inform you of that within 24 hours of your order. If a product price is not set correctly, we have the right, at our discretion, to contact you for instructions or to cancel your order and inform you of the cancellation. We have the right to refuse or cancel any orders, whether confirmed or not.
Trademarks and copyright
All intellectual property rights, whether registered or unregistered, in the store and all content information and designs contained in the store are our property, including but not limited to text, graphics, images, video and audio, and their selection and arrangement. All contents of the store are also protected by copyright as a collective work under the copyright laws of the Kingdom of Saudi Arabia and international agreements. All rights reserved.
Arbitration
In the event of any disputes, disagreements or litigation arising from the interpretation and implementation of these terms and conditions, they must be settled amicably. Failing that, the matter is referred to the authorities competent to rule on commercial disputes.
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